Due to a bug in the latest version of our billing software. Some of you may have been billed multiple times during the automated billing process. We have since corrected the issue and have Voided or Refunded any accidental charges.
We apologize for the inconvenience this may have caused. Please reach out to us at firstname.lastname@example.org or call us directly at (865) 300-7409 if you still have debits that have not been refunded or voided correctly.
Saturday, August 10, 2019